Service Sales & Sales Support Executive

apartmentMettler Toledo placeJurong East scheduleFull-time calendar_month 
Job Description
  • Create and send quotations to customers in a timely manner
  • Revise or change quotation details upon request from customer
  • Maintaining and updating records in SAP CRM accurately
  • Keeping track of the sales team’s communication with customers
  • Support in following up sales lead and opportunities in SAP CRM for sales team
  • Ability to communicate with both internal and external customers at all levels
  • Assist in setting up Field Service Sales appointment
  • Support handling incoming calls and inquiries
  • Support channeling on selected leads for Service Sales team
  • Work closely with various departments to deliver best-in-class service experience from service delivery, logistics arrangement, marketing initiatives, product service cross support to payment receivables
  • Any other ad-hoc duties as assigned by manager
Requirements
  • Some experience in commercial practice and sales admin & experience in Service is a plus attribute
  • Proficient in Microsoft Office
  • Sense of curiosity, generate interest and resourceful
  • Understanding of pricing and discount dynamics
  • Adaptable, multi-tasking, good organisational skills
  • Ability to adapt to fast-pace working environment
  • A good team player
  • Good command in English and Chinese
  • Diploma in Engineering or Business
  • Immediate availability
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