Toa Payoh - Floor Manager/Assistant Manager

placeToa Payoh scheduleFull-time calendar_month 

As a Floor Manager / Assistant Manager, your role is crucial in maintaining our high standards of service.

Responsibilities include:

  • Supervising daily operations to ensure exceptional service and customer satisfaction.
  • Leading, training, and managing staff effectively.
  • Handling staff scheduling, shift planning, and performance evaluations.
  • Addressing customer queries and complaints professionally.
  • Ensuring compliance with health and safety regulations.
  • Managing inventory and keeping the bistro karaoke's appearance and functionality.

Requirements:

  • Experience in a similar role, preferably in a high-volume bistro.
  • Strong leadership, communication, and interpersonal skills.
  • Detail-oriented with a commitment to quality and customer satisfaction.
  • Flexibility to work varied hours, including weekends and evenings.
  • Familiarity with bistro karaoke management software is advantageous.
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