Programme Support Executive I 6 Months Contract I up to $3,000 per month

Contract Type: Full-Time, 6 Months Contract

Key Responsibilities:

• Manage and resolve escalated enquiries from programme participants and clinical partners regarding application processes, rewards, and other programme-related matters
• Support recruitment initiatives through coordination of corporate roadshows and vendor management, while facilitating effective participant onboarding and engagement
• Provide first-line support for the digital platform and troubleshooting assistance to users
• Serve as the liaison between the programme and partners, effectively triaging and routing programme-related enquiries to appropriate stakeholders
• Monitor and validate programme deliverables, including participants’ rewards communication to ensure operational efficiency
• Monitor and document programme feedback for continuous improvement

Job Requirements:

• Diploma or Bachelor's degree in Public Health, Business Administration, Health Sciences, Marketing, Communications, or related field
• Minimum 2 years of experience in project coordination and/or customer service
• Strong oral and written communication skills with excellent customer service orientation
• Demonstrated ability to manage logistics, timelines, and vendor relationships independently
• Proficiency with troubleshooting capabilities and comfort in providing first-line technical support
• Good digital literacy and an aptitude in learning new technologies
• Strong competency in Microsoft Office applications, particularly Excel
• Ability to work both independently and collaboratively in a team environment

Kindly email your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.