Executive Housekeeper - Toa Payoh
Amara Hotels & Resorts Toa Payoh Full-time
JOB DESCRIPTION
- Responsible for the overall upkeep of the Hotel in respect of cleanliness, maintenance, comforts and appears of the guestrooms and all public areas to the standards set by the Management.
- Direct and coordinate the activities of housekeeping and laundry and ensure overall smooth operations in rooms, public areas, linen, and laundry in the Hotel.
- Participate in any renovations and new projects of areas involving the Housekeeping Department
- Prepare annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on increasing productivity.
- Implement and control Housekeeping policies and procedures, including lost and found, key control, security and emergency procedures, health and safety for all employees and guests.
- Responsible for all inventories for housekeeping supplies and equipment. Make requests for replacements as well as capital expenditure request when necessary.
- Handle requests and complaints with immediate action and through follow up and refer when necessary.
- Control the use of cleaning supplies, chemicals, guest supplies in order to control expenses and minimise waste
- Ensure that training of all staff and refresher courses for existing personnel are done regularly and effectively.
- Undertake and complete any special projects, tasks or other reasonable request by Hotel Management.
- Bachelor degree in Hotel Management, Business Administration or related field.
- Works well under pressure in a fast-paced environment
- Excellent communications skills
- Minimum 8 years' experience in similar capacity
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