Product Manager, Financial Services - Toa Payoh

• Conduct research to analyse emerging industry trends
• Evaluate emerging academic and industry research
• Evaluate impact of potential government initiatives and regulatory changes on the industry and organisation
• Monitor business environment to determine potential impact and/or changes on sales targets
• Assess current and emerging client needs to enhance division’s products and services offered
• Analyse competitors' performance to assess market position
• Analyse global industry context and trends to identify expansion opportunities
• Identify emerging learning and development tools, products and offerings
• Develop strong industry networks across vendors, partners and institutions
• Identify strategic business partners who contribute to organisational strategies and objectives

• Develop processes and principles for innovation and research activities for products and services
• Assess the feasibility of innovations and new offerings in the context of business performance metrics
• Present research findings and outcomes of innovation projects at management meetings
• Drive cross-functional collaboration with operations or support units to facilitate the effective innovation and implementation of research
• Collaborate with Facilities to create own classroom
• Collaborate with Central Operations to propose alternative to reduce wastage (eg: bottled water)
• Promote productivity and innovation culture within the organisation

• Define the roadmap for sustainability and ESG training products aligned with market needs, regulatory trends, and organizational goals.
• Collaborate with subject-matter experts (SMEs), instructional designers, and accrediting bodies to create high-quality content.
• Lead end-to-end product development, from pilot testing to launch and post-launch evaluation.
• Evaluate performance of the division’s products and services portfolio based on business objectives and performance standards
• Evaluate supply and demand for the division’s products and services
• Conduct experience reviews with clients to identify potential improvement areas
• Recommend enhancement opportunities across the division’s products and services portfolio based on business objectives
• Manage inter-organisational initiatives, programmes and projects

• Evaluate the division’s sales and marketing strategies and policies to ensure alignment with product development priorities
• Recommend initiatives to support sales target achievement in alignment with organisational strategies and objectives
• Support the development of proposals and sales collaterals based on evaluation of business opportunities

• Evaluate budget compliance of the organisation's products and services
• Analyse return on investment to assess the viability of the organisation's products and services
• Evaluate potential opportunities with funding providers and partners to ensure alignment with the development of the organisation's products and services portfolio
• Evaluate strategic business partners' contributions to achieving organisational strategies and objectives
• Evaluate potential organisations partnerships and assess the costs and benefits
• Evaluate effectiveness of partnerships and identify room for enhancement
• Lead the development of external funding applications

• Analyse stakeholder needs and priorities
• Establish long-term stakeholder relationships
• Develop action plans to enhance relationships with strategic business partners
• Sustain professional relationships with strategic business partners to support organisational strategies and objectives
• Review quality of professional relationships with strategic business partners to identify areas for improvement
• Implement stakeholder management strategies to drive collaboration
• Manage stakeholder expectations and feedback

• Design partner requirements specification
• Manage partner selection processes
• Assess partner performance and adherence to service level standards
• Cultivate strong relationships with partners
• Manage contractual and performance issues with existing partners

• Provide direction and guidance to team
• Develop team capabilities
• Promote workforce diversity
• Lead team decision making

Requirements:

• At least 10 years of relevant working experience in sectors related to Financial Services
• ACTA/ ACLP/ DACE / DDDLP qualification is preferred, but not mandatory
• Candidates with Product Management experience in the training & education sector and/or experience in Learning and Development is an added advantage.
• Competency in using Microsoft Office applications
• Personal effectiveness skills in time management and strong organizational skills including attention to detail and multitasking skills
• Analytical skills for problem solving and decision making
• Customer focused and a service excellence mindset.
• Possess strong written, presentation and interpersonal communication skills.
• Good team player with a willingness to learn.
• Ability to work independently and under pressure.