[Healthcare] Business Office Operations Manager – Medical Claims UP$8000 #HCY - Geylang

• Drive digital transformation initiatives with a focus on automation and technology adoption to enhance operational efficiency.
• Manage and coordinate RPA (Robotic Process Automation) projects, including liaising with vendors, internal IT teams, and end-users to ensure successful implementation, integration, and adoption.
• Monitor and evaluate the effectiveness of RPA solutions and other digital tools, identifying opportunities for continuous improvement.
• Develop and implement policies, workflows, and standard operating procedures (SOPs) to ensure accuracy, compliance, and service quality.
• Collaborate with clinical, finance, and operations teams to streamline processes and support organizational goals.
• Oversee vendor management, contract negotiations, and service-level performance tracking for outsourced solutions and technology partners.
• Ensure compliance with healthcare regulations, data security, and patient confidentiality standards.
• Lead, coach, and develop a team of executives and officers, fostering a culture of innovation, accountability, and service excellence.
• Prepare reports, analyses, and business insights for senior leadership to support decision-making and resource planning.

Requirements:

• Bachelor’s degree in business administration, Healthcare Management, Information Systems, or related discipline.
• At least 8–10 years of experience in healthcare operations, with proven leadership in managing business office functions.

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to [email protected]

EA License No. 99C4599