Product Safety Engineer
BYD Automotive Sengkang Full-time
Key Responsibilities
Safety Incident Management- Act as the main point of contact for critical vehicle safety incidents
- Assess and triage cases, and activate appropriate response protocols
- Implement immediate containment measures to mitigate risks
- Lead root cause analysis (RCA) for recurring or critical issues
- Work closely with Engineering, Quality, and suppliers to diagnose faults
- Document findings and ensure clear communication across stakeholders
- Develop and improve aftersales SOPs and safety processes
- Support business continuity planning for safety-related events
- Monitor repair quality and provide insights to improve service standards
- Track key KPIs (e.g. First Time Fix Rate, Repair Time, Repeat Repairs)
- Identify trends using warranty and vehicle data
- Prepare reports and insights for management
- Degree in Engineering or related field
- Experience in automotive, engineering, or product safety/quality roles
- Strong analytical and problem-solving skills
- Good communication and stakeholder management abilities
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Description:
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Degree in Engineering or related field
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• Strong analytical and problem-solving skills
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