Logistics/Customer Service Officer/Executive (3-Month Contract) - Bukit Batok

apartmentGKE Express Logistics Pte. Ltd. placeBukit Batok descriptionTemporary calendar_month 
We are seeking a passionate individual to join us as a Logistics/Customer Service Officer/Executive on a 3-month contract in the logistics industry. If you are eager to gain hands-on experience, develop valuable skills in a fast-paced environment, and work alongside a dynamic and supportive team, apply now to experience growth with GKE!

Strong performers may be considered for conversion to a permanent role.

Job Responsibilities:

  • To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
  • To perform billing and ensure the accuracy of the invoices raised
  • To perform data entry into the respective systems in an accurate and timely manner
  • To attend to customers’ requests or calls in a timely and professional manner
  • To perform filing when the job is completed
  • To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
  • To do up any reports as and when assigned to by the Customer
  • To assist in extracting of information as and when required
  • To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
  • Acquire a thorough understanding of key customer needs and requirements
  • To assist the Lead for any tasks assigned to from time to time
  • Any others admin job when requested
Key Competencies(Logistics Service)
  • Well verse in handling and managing transportation, coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.

Job Requirements:

  • Applicants should be prepared to commit for a minimum period of 3 months
  • GCE ‘O’ Level and above or relevant education qualifications
  • Entry-level/no working experience are welcome to apply and training will be provided
  • Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
  • Possess good communication skills to ensure that customers and internal stakeholders
  • Attentive and detail-orientated
  • Able to work under stress and pressure
  • Good teamwork and problem-solving skills
Company Benefits
  • Daily Lunch Provided
  • Company Transport Available at 3 designated MRT Stations (Woodlands, Boon Lay and Lakeside)
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