Logistics/Customer Service Officer/Executive (3-Month Contract) - Bukit Batok
GKE Express Logistics Pte. Ltd. Bukit Batok Temporary
We are seeking a passionate individual to join us as a Logistics/Customer Service Officer/Executive on a 3-month contract in the logistics industry. If you are eager to gain hands-on experience, develop valuable skills in a fast-paced environment, and work alongside a dynamic and supportive team, apply now to experience growth with GKE!
Strong performers may be considered for conversion to a permanent role.
Job Responsibilities:
- To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
- To perform billing and ensure the accuracy of the invoices raised
- To perform data entry into the respective systems in an accurate and timely manner
- To attend to customers’ requests or calls in a timely and professional manner
- To perform filing when the job is completed
- To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
- To do up any reports as and when assigned to by the Customer
- To assist in extracting of information as and when required
- To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
- Acquire a thorough understanding of key customer needs and requirements
- To assist the Lead for any tasks assigned to from time to time
- Any others admin job when requested
- Well verse in handling and managing transportation, coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.
Job Requirements:
- Applicants should be prepared to commit for a minimum period of 3 months
- GCE ‘O’ Level and above or relevant education qualifications
- Entry-level/no working experience are welcome to apply and training will be provided
- Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
- Possess good communication skills to ensure that customers and internal stakeholders
- Attentive and detail-orientated
- Able to work under stress and pressure
- Good teamwork and problem-solving skills
- Daily Lunch Provided
- Company Transport Available at 3 designated MRT Stations (Woodlands, Boon Lay and Lakeside)
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