Operations Analyst, Corporate Clients - Bukit Merah
We are looking for the next generation of talent to help us uphold these standards.
About the Role
This is an ideal entry-level role for a recent graduate looking to launch a career in the fast-growing WealthTech industry. You will be trained to become the engine of our corporate client services, mastering the critical operational processes that our business is built on.
This is a hands-on role where your diligence and precision will be the foundation of our success. We are looking for a sharp, motivated, and highly detail-oriented individual who is eager to learn a business from the ground up.
Key Responsibilities
Core Operations Management (Approx. 80%):
- Execute the end-to-end monthly operational cycle for our corporate clients, including processing new employee onboarding, monthly contributions, and offboarding requests.
- Perform daily and monthly data reconciliation to ensure 100% accuracy across all accounts.
- Maintain and improve process checklists and documentation to ensure operational integrity.
- Assist in preparing operational reports for internal and client use.
Operations-Driven Client Communication (Approx. 20%):
- Serve as a point of contact for specific, operations-related queries from our corporate clients (e.g., status of a transaction, data clarification).
- Provide clear, accurate, and timely status updates on operational tasks, primarily via email.
- Assist employees of our client companies with their operational questions regarding the platform.
- A recent graduate with a degree in Business, Finance, Economics, or a related field. Candidates with up to 2 years of relevant internship or work experience are also welcome.
- Exceptional attention to detail and a strong, inherent commitment to accuracy.
- A proactive and positive attitude with a genuine desire to learn and take ownership.
- Highly organized and able to manage time-sensitive tasks reliably.
- Strong numerical skills and comfort working with data in spreadsheets (e.g., Excel).
- Based in Singapore.
- A Launchpad into FinTech: This is a rare opportunity to learn the core mechanics of a successful WealthTech firm from day one. You won't be a small cog in a big machine; you'll be a vital part of the core team.
- Structured Training & Mentorship: You will receive direct guidance and training from senior members of the team to ensure you build a strong foundation for your career.
- Clear Career Progression: We invest in our talent. For high-performers who master this operational role, there are clear opportunities for upward mobility and future exposure to other business areas, including Business Development, Client Strategy, and Product Improvement.
- Competitive Compensation: We offer an attractive and competitive starting salary plus meaningful share options. We believe in rewarding our team members for their contributions to our growth.
If you are a motivated graduate who is excited by the prospect of building a career on a foundation of excellence and precision, we strongly encourage you to apply.