Call Centre Officer in Bank - Night Shift - Bedok

• Promising Career Progression
• Training provided and continuous support from superior
• Great banking career opportunity
• 5 days work week - 4 weekdays 1 weekend

• first 3 months training(office hours) before going into night shift

We are partnering with one of the well-established Local Banks in Singapore that provides the full range of services in consumer, SME and corporate banking activities across Asia and the Middle East. They are currently looking for a Customer Service Officer to join their consumer bank.

Job Description:

• Deliver personalized service over the telephone to customers in a call centre on banking products, accounts, and services enquiries in an effective and efficient manner
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Solicit customers’ feedback and identify problem trends for improvement actions

Requirements: Good written/verbal communication skills

Call centre experience and banking experience preferred

Interested candidates may apply through the application system. We regret that only shortlisted candidates will be notified.

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EA Personnel Name: Ong Xin Yee