PMO (Project Management Office) Lead

apartmentTECHNTEA PTE. LTD. placeBukit Merah descriptionPermanent calendar_month25/4/26

Key Responsibilities

Cross-Project Management & Resource Coordination

Oversee the overall progress, resource allocation, and prioritization of multiple parallel projects.
Build cross-project dependency maps; identify and resolve resource conflicts (especially bottlenecks involving shared platform teams).
Provide management with a portfolio-level view so decision-makers can see the full picture rather than isolated project details.

PMO Framework Design & Execution

Establish unified project management standards: kanban rules, reporting cadence, meeting structures, documentation templates, etc.
Drive adoption of tools (Jira / Lark / internal portals, etc.), ensuring teams truly use them rather than merely installing them.
Build standardized workflows from requirement intake until project launch.

Risk Identification & Management

Build a risk register and recurring risk review mechanisms to ensure key risks are identified early.
Ensure every red-level risk has an owner, trigger conditions, and a Plan B.
Organize milestone pre-mortems / rehearsals before major launches to surface hidden issues early.

Cross-Functional Communication & Execution

Lead cross-project sync meetings and align information flow between frontend functions (Marketing / BD / Campaigns / Community / Customer Support) and backend functions (Product / Design / Engineering / Infrastructure).
Ensure business requirements are understood by technical teams, and technical constraints are accepted by business teams.
Resolve cross-functional blockers so issues do not remain in an ownership vacuum.

Process Optimization & Organizational Efficiency

Regularly review execution bottlenecks and drive continuous improvement.
Build a knowledge base to capture best practices and common pitfalls.

Requirements

Crypto / Fintech / Exchange industry background; understands CEX business logic.
Previously worked in service-side organizations (outsourcing / consulting / agency / SaaS implementation, etc.) as a Project Manager or Delivery Manager.
Ability to manage multiple client projects in parallel.

Technical background or strong technical fluency; able to read architecture diagrams, understand API dependencies, and assess technical risks.

Proficient with Jira, Lark / Feishu, Notion, and collaboration tooling; experienced in implementation and adoption.

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