Security Supervisor (Dormitory in Changi East)

The Security Supervisor oversees dormitory security operations and serves as the primary point of contact (POC) for incidents and emergencies. The role ensures the safety, security and well-being of residents while supervising outsourced security personnel and coordinating effectively with operations and emergency response teams.

Key Responsibilities:

• Supervise and manage security officers, ensuring discipline, punctuality and professional conduct.
• Oversee access control for residents, visitors and vehicles, enforcing dormitory rules.
• Ensure regular patrols and surprise checks are conducted to maintain safety, order and compliance.
• Act as the first point of contact for emergencies, including medical, fire, security and other incidents.
• Identify, report and follow up on security, safety or maintenance issues within the dormitory.
• Assist with after-hours resident check-in/check-out, Pass Office issues and liaise with management as needed.
• Monitor CCTV systems, guide and train security officers and participate in company briefings and training programs.

Requirements:

• Valid PLRD Security Supervisor licence.
• Valid Class 3 or Class 3A driving licence and willing to drive company vehicle.
• Able and willing to work full-time on rotating shifts including night shift, on an alternate 5-day and 6-day work week.
• Preferably with experience in dormitory, property, township or facilities operations.
• Fire Safety certification will be an added advantage
• Strong interpersonal and communication skills, with the ability to interact respectfully with migrant workers and stakeholders from diverse cultural backgrounds.
• Proficient in English (spoken and written) for work-related communication. Ability to communicate in additional languages such as Tamil, Bengali, or Mandarin is an advantage to support effective communication with dormitory residents from diverse backgrounds.

Work Location: Changi East (Tanah Merah Coast Road)