Production Support Specialist - Application Database

apartmentSAGL CONSULTING PTE. LTD. placeYishun scheduleFull-time calendar_month14/6/25

Job Summary:

The Production Support Specialist for databases ensures smooth operation, maintenance, and performance of data warehouse systems. This role involves troubleshooting, optimizing ETL processes, and supporting users with data-related issues in a banking environment.

Key Responsibilities:

Monitor and maintain data warehouse performance, availability, and reliability.
Troubleshoot and debug ETL jobs (e.g., Informatica, SSIS) and optimize SQL queries.
Support users with data queries, report development (SQL, PL/SQL), and ensure data integrity.
Document processes, resolve incidents, and adhere to security/compliance standards.
Collaborate with teams to improve data pipelines and system efficiency.

Requirements:

Experience: 6–10 years in application production support for Banking and Financial services
Technical Skills:

Proficient in Oracle, SQL Server, PL/SQL, and ETL tools.
Knowledge of data warehouse concepts (star/snowflake schemas).
Familiarity with Unix/Windows scripting, Control-M, ServiceNow.

Certifications: ITIL Foundation (preferred).

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