Relationship Manager, Priority Clients Onshore (SF 46200)

This is an exceptional opportunity for you to nurture and develop relationships with high-profile clients, supporting them through every stage of their financial journey.

• Join a respected global bank serving over 11 million clients across rapidly growing markets, offering you exposure to diverse client profiles and international best practices.
• Benefit from flexible working opportunities and ongoing training designed to support your career progression within wealth management and retail banking.
• Be part of a supportive team that values collaboration, empathy, and the delivery of personalised financial advice to help clients achieve their aspirations.

What you'll do:

You will be expected to keep abreast of industry developments so you can offer timely recommendations on deposits, payments, financing options, investment strategies, and more.

• Deliver outstanding experiences by providing attentive, responsive service to priority clients at every interaction, ensuring their needs are met with warmth and professionalism.
• Organise and follow up on leads efficiently, complete and record appointments accurately, and ensure all customer requests are closed promptly with meticulous attention to detail.
• Support clients as they progress through various life stages by understanding their evolving financial needs and offering appropriate solutions that help them grow, manage, and protect their wealth.
• Build long-term relationships based on trust by taking time to understand each client's aspirations, risk appetite, and investment preferences.
• Stay informed about market trends, new product offerings, and the latest campaigns so you can proactively share relevant insights with clients.
• Maintain up-to-date knowledge of regulatory requirements and operational risks to ensure all activities comply with internal policies and external regulations.
• Collaborate closely with colleagues across teams to deliver seamless service while sharing knowledge and best practices in a communal environment.
• Utilise management information tools effectively to monitor performance metrics and identify opportunities for improvement or growth within your portfolio.
• Demonstrate flexibility by adapting quickly to changes in products, services, or market conditions while maintaining a positive attitude.
• Uphold the highest standards of personal conduct by living the organisation's valued behaviours in every client interaction.

What you bring:

You will possess not only technical expertise but also emotional intelligence-the ability to listen deeply, respond thoughtfully, and adapt your approach according to each client's unique circumstances.

• Proven experience in banking or wealth management roles where you have demonstrated your ability to nurture high-value client relationships over time.
• Excellent communication skills that enable you to explain complex financial concepts clearly while showing genuine empathy for each client's situation.
• Strong interpersonal abilities that allow you to work collaboratively within teams as well as independently when required.
• A keen interest in learning about new products, services, or market trends so you can remain a knowledgeable resource for your clients.
• Awareness of current market conditions coupled with benchmarking skills that inform your recommendations and strategies.
• Experience using management information systems or similar tools to track performance data and identify areas for improvement.
• Ability to work flexibly in an agile environment where priorities may shift quickly but teamwork remains central.
• A trustworthy approach underpinned by honesty and integrity in all dealings with clients or colleagues alike.
• Motivation as a self-starter who actively seeks out opportunities for growth-both for yourself and your clients-while remaining considerate of others' perspectives.
• A commitment to maintaining high standards of personal conduct consistent with the organisation's values.

What sets this company apart:

The company places great emphasis on inclusivity: team members are encouraged to share ideas openly in an environment where everyone's voice matters.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd

ROC No.: 199706961E | EA Licence No.: 03C5451

EA Registration No.: R1435983 Glen Chua