Customer Service Executive (Quotation, Freight Forwarding) - Toa Payoh

Adecco is partnering with a Global logistics and freight forwarding company. We are looking for a Customer Service Executive (Quotation) to join the team!

The Opportunity

Adecco is partnering with a Global logistics and freight forwarding company. We are looking for an Customer Service Executive (Quotation) to join the team!

You will be the primary point of contact for customer inquiries, responsible for preparing and providing quotations for Ocean, Air, and Dangerous Goods (DG) shipments. We are looking for candidates with a freight forwarding background and proven expertise in quotation generation.

• Permanent, Full-time opportunity
• Location: East region, Changi South Street (Expo)
• Working hours: Monday - Friday, 9am to 6pm
• Salary Package: up to $3800 Basic + AWS

• Client Engagement: Serve as the primary point of contact for client inquiries, requests, and issues, providing timely and accurate responses.
• Quotation: Provide quotation to customers for Ocean, Air and DG shipments
• Documentation Support: Ensure accurate and timely completion of shipping documents, including bills of lading, customs paperwork, and other required documentation for operation take over
• Coordination: Coordinate with internal departments, such as operations, logistics, and finance, to ensure smooth and efficient execution of client orders
• Troubleshooting: Address client issues and concerns related to shipments, delivery delays, damages, or other logistics issues, and work with internal teams to resolve them.

• With at least 2 years in logistics/freight forwarding industry
• Prior experience in handling Quotation for air, ocean & DG shipments

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected.
• Apply through this application or send your resume to [email protected] in MS Word Copy.
• Regret to inform only shortlisted candidates will be notified.

Personnel Registration Number: R24121511