Punggol - Field Service Technician (Contract / Class 3 License)

• Responsible for the delivery and collection of products.
• Upon delivery of products ensure that the products function at the maximum level of safety and effectiveness.
• Make adjustment to products to ensure a match with patient specifications as required.
• Ensure any such adjustments are reported and completed in accordance with protocol.
• Answers queries of customers where appropriate when placing products. Refers more complex queries to the appropriate Sales colleague or Operation Manager.
• Works together with operations and customer service colleagues to ensure that customers are provided with products in accordance with agreed timeframes and product quality levels.
• Delivers and recovers equipment in a timely, safe and hygienic manner, following operational procedures.
• Ensures accurate record keeping of equipment issued to and recovered from customers.
• Participates in the provision of a 24 hour on-call and weekend shift service as required to deliver emergency products.
• Delivers products in accordance with the precise specification.
• Maintain a good level of product knowledge, though actively participating in product training sessions.
• Carry out inspection and repair of products in local.
• Assist processing customer order via Detrack system.
• Assisting to execute all transactions in the “KISS SYSTEM” pertaining to rental and return of equipment.
• Must able to drive with valid class 3 driving license

• Minimum Education: Higher NITEC / Diploma in Mechanical Engineering / Mechatronics / Electrical & Electronic / Biomedical Engineering
• Experience in a similar capacity is advantageous
• Must able to drive with valid class 3 driving license

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

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• RCB No. 200007268E
• EA License No.

• EA Registration No.

R1877971 (Derrick Tiew Yong Han)