Programme Delivery Manager - Bukit Merah - ref. d52242723
Singapore Telecommunications Bukit Merah Full-time
The Programme Delivery Manager will support the design and delivery of AI and digital transformation initiatives.
This role will work closely with business stakeholders, developers, and cross-functional teams to ensure successful execution of user stories, backlog refinement, agile ceremonies, and solution implementation.
The role also assists in change management and adoption efforts to maximize value realization.- Deliver AI and Digital Transformation Initiatives
- Deliver AI and digital projects on time and within scope.
- Coordinate and participate in agile ceremonies including daily stand-ups, sprint planning, retrospectives, and showcases.
- Refine and manage backlogs in collaboration with users, developers, and testers.
- Track delivery progress and escalate risks or blockers in a timely manner.
- Act as Product Owner for Workstreams
- Translate business requirements into well-structured user stories with clear acceptance criteria.
- Prioritize user stories based on value, complexity, and user feedback.
- Participate in user acceptance testing (UAT) and ensure sign-off from relevant stakeholders.
- Facilitate Agile Ways of Working
- Champion agile practices within the team and across functions.
- Monitor team velocity, burndown charts, and sprint outcomes to identify continuous improvement areas.
- Guide team members on agile principles and ensure discipline in agile delivery.
- Support Change Management and Adoption
- Collaborate with stakeholders to prepare SOPs, training guides, and user communications.
- Gather feedback post-implementation and support continuous improvement loops.
- Conduct Solution Documentation and Reporting
- Maintain detailed documentation of requirements, solutions, and test outcomes.
- Prepare progress updates and highlight issues for review with the Associate Director and broader leadership team.
- Contribute to Team Collaboration and Development
- Participate actively in team discussions and knowledge-sharing activities.
- Contribute to a positive, solution-oriented team culture.
Skills for Success:
- 3–8 years in digital transformation or product delivery
- Good to have experience in AI, analytics, or process automation
- Good to have exposure to machine learning, RPA, or data science tools
- Experience in Agile delivery, Scrum facilitation and User story writing
Newton, 3 km from Bukit Merah
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