Logistics Executive

Job Scope & Responsibilities

• Maintain and manage inventory for multiple brands, ensuring accurate stock levels for both raw materials and retail-ready products.
• Perform regular stock-taking and reconciliation to tally raw and retail stock counts against recorded data in the CRM system and Google Drive.
• Ensure proper batch control, labeling, and storage conditions are adhered to, for both physical storage and e-commerce stockholding.
• Manage and monitor the label inventory for all e-commerce product lines; anticipate and request restocks before depletion occurs.
• Pack and prepare raw materials into finished goods for retail sale, ensuring proper packaging, labeling, and presentation standards are met.

• Liaise with suppliers for procurement of packaging materials, tracking delivery timelines and ensuring availability of materials required for retail and online orders.
• Source and propose alternative packaging materials or solutions as requested by the office team, ensuring cost-efficiency and brand consistency.
• Maintain and restock office, retail, and outlet supply inventories, including essentials such as stationeries, forms, and basic consumables.
• Coordinate and oversee the packing and distribution of supplies to various outlet locations.

• Verify and process incoming e-commerce orders, ensuring order accuracy and fulfillment according to SOP and agreed timelines.
• Create invoices for each order, adhering to e-commerce process SOPs and internal documentation guidelines.
• Pick, pack, and label e-commerce orders for shipping, ensuring correct product variants, quantities, and packaging.
• Book and track couriers or delivery services for timely dispatch of all online orders; monitor shipping status and address any logistics issues.
• Ensure all retail customer orders are fulfilled in a timely, organized, and professional manner.

• Ensure each product—across all managed brands—is clearly categorized, labeled, and organized in storage and working areas.
• Conduct regular quality checks on product condition, packaging, and expiry dates; report any concerns or anomalies promptly.
• Maintain a clean and orderly workspace, ensuring product handling meets hygiene and safety standards.

• Assist the marketing team with product logistics for campaign needs, influencer kits, retail collaborations, and event support (e.g. packing, delivery, stock management).
• Support the lead generation team by coordinating follow-ups, sending samples or kits, and updating lead communications when needed.
• Perform daily administrative duties to ensure smooth office operations, including handling correspondence (emails, packages, calls) and filing.
• Provide project support for marketing initiatives, product launches, promotions, and logistics-related campaigns.
• Collaborate with teammates to ensure coverage and support during high-volume periods or tight deadlines.
• Undertake other operational or administrative tasks assigned by management as and when required.

• Proficient in Microsoft Word, Excel, and Google Workspace (Sheets, Drive).
• Familiarity with e-commerce platforms and logistics booking portals preferred.
• Highly organized, detail-oriented, and capable of managing multiple tasks and priorities.
• A positive working attitude with a team-player mindset and willingness to assist wherever needed.
• Previous experience in inventory, logistics, or e-commerce operations will be an advantage.