Manager, Strategic Planning

apartmentSMRT Trains placeBishan scheduleFull-time calendar_month23/3/26

Company description:

SMRT Trains Ltd was incorporated in 1987 and operates Singapore's first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit.

With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.

We have set our core values to be Integrity, Service & Safety and Excellence. SMRT is committed to provide safe, reliable and comfortable service for our commuters.

Job description:

Job Purpose

This position will report to Senior Manager, Strategic Planning and will be expected to assist Trains to establish, manage and maintain Trains' plans in line with business objectives and intended outcomes and results. This is key to ensuring that SMRT Trains continue to provide a safe & reliable railway service and in a sustainable manner to support all the organisational objectives.

The role will also be responsible to identify strategic needs of Trains to enhance service delivery and functional performance; as well as review the interests of stakeholders and identify how it should be addressed in Trains' plans, policies and implementation of actions.

Responsibilities

Implement work plan process and cascade Trains' strategy focus to all Trains Divisions
Guide Trains Divisions to draw up Division work plans in alignment to Trains' strategic priorities
Coordinate with Corp Shared services and Trains Management to develop Trains Performance Scorecard
Monitor and regulatory report Trains performance to Trains Management and the Board
Prepare and consolidate data and presentation for internal and external key stakeholders

Qualifications & Work Experience

Degree and/or professional certification in a relevant discipline (e.g. Business Management, Engineering, etc)
Experience in managing business planning process in an operational environment would be an added advantage

Skills

Min 2 years of experience in an operational or management role
Ability to communicate effectively in writing and give presentations to all levels of staff and management in the organisation
Strong interpersonal skills able to build excellent working relationships
High degree of initiative, dependability and ability to work with minimum supervision

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