AM SHIFT Banking Call Centre $2700 - $3800
Description
- Award-Winning Customer Service
- Promising Career Progression
- Training provided and continuous support from superior
- 5 days work week, Rotating shift, 1 weekday & 1 weekend off
We are partnering with one of the well-established Local Banks in Singapore that provides the full range of services in consumer, SME and corporate banking activities across Asia and the Middle East. They are currently looking for a Customer Service Officer to join their consumer bank.
Job Description:
- Deliver personalized service over the telephone to customers in a call centre on banking products, accounts, and services enquiries in an effective and efficient manner
- Ability to understand customers’ needs and provide appropriate solutions and attention
- Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
- Solicit customers’ feedback and identify problem trends for improvement actions
- Min. Higher Nitec holder and above
- Good written/verbal communication skills
- Call centre experience
Interested candidates may apply through the application system. Shortlisted candidates will be notified.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R23111944 (Loh Hui Ru Clara)
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