Geylang - Customer Service Officer / Executive (Freight Forwarding)

apartmentJNC LINE (S) PTE LTD placeGeylang descriptionPermanent calendar_month 

In Charge of Import/Export Documentation & Processes

  • Shipping documentation (Import/ LC/ documentation/ Bill of Lading )
  • Provide customer support for shipments and advise various country customary rules and regulations; provide after-sales support and following up with client till the whole transaction is completed.
  • Handling customer enquires or complaints
  • Send all necessary information and documentation to clients / agents / sea companies / forwarders / warehouse accurately and on a timely basis
  • Liaise and maintain good relations with agents and shipping companies.
  • Knowledge in LCL Cargo Consolidation.
  • Other ad-hoc duties if required
Requirements
  • Minimum GCE N or O level
  • Responsible, positive attitude, be able to work independently and as a team player
  • Preferably with Logistics/ Shipping / Freight Forwarding Experience
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