Customer Service Officer (Day Shift)

apartmentJokia placeBukit Batok scheduleFull-time calendar_month23/1/26

JOB DESCRIPTION

A customer service officer role consists of supports the sales team by managing administrative tasks and ensuring smooth operations. Here’s a general idea of what the role might involve:

Order Processing: Handling sales orders, ensuring accuracy, and coordinating with logistics for timely deliveries.
Customer Interaction: Addressing customer inquiries, resolving issues, and maintaining strong relationships.
Sales Records Management: Keeping accurate records of sales contracts, invoices, and customer databases.
Reporting: Preparing sales reports and tracking performance against targets.
Support for Sales Team: Assisting with scheduling, travel arrangements, and promotional activities.
Compliance: Ensuring adherence to health, safety, and industry regulations.

Handle administrative duties during day/night shifts, including weekends and public holidays.
Manage day-to-day administrative tasks, including scheduling and reporting.
Coordinate with production and warehouse teams for seamless operations.
Handle customer inquiries and ensure timely communication.
Monitor and update inventory records.

Ensure adherence to company policies and public protocols.

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apartmentJokiaplaceChoa Chu Kang, 3 km from Bukit Batok

1. JOB DESCRIPTION A customer service officer role consists of supports the sales team by managing administrative tasks and ensuring smooth operations. Here’s a general idea of what the role might involve: • Order Processing: Handling sales orders...