Customer Service Executive

apartmentIngersoll Rand placeGeylang scheduleFull-time calendar_month 

Job Summary

Our Customer Service Executive is responsible for delivering excellent customer experiences. He/she will need to liaise between our customers, factories and logistic partners to ensure execution of our sales orders.

Responsibilities
  • Process and coordinate orders with factory to support customers.
  • Monitor delivery and ensure on-time shipment.
  • Coordinate with customers and finance to ensure on-time payment within credit terms.
  • Coordinate with warehouse on unpacking of shipment deliveries.
  • Handle imports and export shipments such as preparing of shipping documents and maintaining shipping records etc.
  • Conduct annual stock-take and inventory control.
Basic Qualifications
  • Diploma in Business Admin or related fields.
Key Competencies
  • Accountability
  • Communication
  • Ownership
  • Customer Account Management
  • Import & Export
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