Key Account Executive - Air Freight - Toa Payoh
STAFFLINK SERVICES PRIVATE LIMITED Toa Payoh Permanent
Location: Changi Airfreight Centre
EA Personnel: Chua Xue Min (Joesefyn)
Working Hours: Rotating Shifts
- AM Shift: 8:30 AM – 6:00 PM
- PM Shift: 2:00 PM – 10:00 PM (Additional $20/day shift allowance)
- Saturday: 9:00 AM – 7:00 PM
- Sunday: 9:00 AM – 7:00 PM
- About the Role:
As a Key Account Executive (Freight), you will manage client relationships, coordinate freight operations, and drive service excellence. If you thrive in a dynamic, fast-paced logistics environment and have a strong client-first mindset, we’d love to meet you!
- Key Responsibilities:
- Be the dedicated point of contact for key clients, ensuring top-notch customer experience
- Understand client logistics needs and deliver customized solutions
- Resolve issues and respond to service requests promptly and professionally
- Liaise with internal teams to ensure timely and efficient shipments
- Track and monitor cargo movements, providing updates to clients
- Coordinate with carriers and logistics partners to secure best rates and services
- Identify growth opportunities within existing accounts
- Support sales efforts through quotations, proposals, and negotiation
- Contribute to strategies that enhance client retention and account growth
- Prepare accurate shipping documents and customs declarations
- Keep up with trade regulations and compliance requirements
- Maintain clear records of shipments and client communications
- Generate reports on account performance and KPIs
Requirement:
- Minimum Diploma in Logistics, Supply Chain, Business, or a related field
- Minimum 3 years in freight forwarding, logistics, or account management
- Strong understanding of international freight (air/sea/land) and Incoterms
- Experience working with freight systems and Microsoft Office
- Comfortable handling client escalations and providing timely resolutions
- Knowledge of customs clearance and port/airport operations
- Why Join Us?
Ready to take your career to new heights?
Apply now and be part of a team that delivers more than just cargo – we deliver confidence.
HOW TO APPLY:
Interested applicants, please click on “Apply Now”.
We regret only shortlisted candidates will be notified.
Stafflink Services Pte Ltd
EA Licence No.: 04C4294EA Personnel: Chua Xue Min (Joesefyn)
EA Personnel Reg. No.: R23113090
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