Case Manager

Job Purpose

The successful incumbent will supports the Senior/Assistant Director (Programme) and Lead Case Manager in delivering andoverseeing meaningful programmes for residents of the Halfway House. It ensuresthat all programmes are effectively implemented and aligned with the HalfwayHouse’s philosophy, mission, vision, and core values to support residents’rehabilitation and reintegration.

• Supportthe delivery of rehabilitation and reintegration programmes, working with the Senior/AssistantDirector (Programme) and Lead Case Manager to ensure residents are meaningfullyengaged throughout their stay at the Halfway House.
• Safeguardprogramme quality and integrity, monitoring delivery and participation toensure programmes achieve their intended rehabilitative outcomes.
• Provideholistic case management, assessing residents’ needs and delivering timely informationand referral to link residents and their families with appropriate services andcommunity resources.
• Guideresidents in key reintegration areas, including accommodation, conduct, andemployment, through home visits (where applicable), job‑site visits, andregular follow‑ups with employers to monitor work performance.
• Facilitategroup‑based correctional programmes, including psychology‑informedinterventions for residents under the Community‑Based Programme (CBP).
• Plan andcoordinate outreach activities and events, working with programme partners,service providers, and volunteers to support residents’ rehabilitation andcommunity engagement.
• Ensureresidents’ safety and well‑being during group activities, programmes, andevents organised by the Halfway House.
• Monitorand evaluate residents’ progress, contributing to internal case discussions andattending case conferences with relevant SPS officers.
• Maintainaccurate and up‑to‑date case records, ensuring all case files and documentationare completed in accordance with organisational and statutory requirements.
• Preparetimely reports and updates, including residents’ progress, attendance, andprogramme participation, for reporting and submission purposes.

Any Other Duties

Carry out any other duties as assigned by the Senior/AssistantDirector (Programme) or Lead Case Manager.

• Recognised Degree in Social Sciences such as Social Work or Psychology, or other related disciplines.
• Preferably at least three (3) years of working experience, preferably in the social service sector.
• Team player with good interpersonal, oral and written communication skills.
• Counselling related certification would be an advantage.
• Proficient in Microsoft Office applications.
• Able to multi-task, work independently and as a team player.
• Have passion in the helping profession.
• Level-headed and able to work with varying resident profiles
• Keen learner who is willing to work beyond boundaries.