Logistics & Warehouse Assistant

placeSerangoon scheduleFull-time calendar_month 
Work Location: Serangoon North

Working Hours: 9:00am to 5:30pm (Monday to Friday)

Logistics & Warehouse Assistant – Job Description

Job Summary

We are seeking a responsible and organized Logistics & Warehouse Assistant to support daily logistics operations. The role involves coordinating orders, arranging deliveries, managing inventory records, and ensuring smooth communication between warehouse, suppliers, and customers.

Key Responsibilities

Order Processing
  • Prepare delivery orders (DO) and invoices
  • Coordinate with warehouse team for picking and packing of goods
Delivery & Transport
  • Arrange transportation with delivery drivers or courier companies
  • Monitor delivery schedules and ensure timely delivery to customers
  • Booking parcel shipment with courier company from DHL / FedEx portal
Inventory Management
  • Update stock movement and inventory records in the in-house systems
  • Assist with monthly and year end stock take
Shipping
  • Familiar with Singapore import and export regulations
  • Ensure compliance with international shipping regulations
  • Prepare shipping documents such as delivery orders, packing lists, and invoices
  • Address any issues related to shipping delays, lost shipments, or damaged goods
  • Ensure accurate billing based on freight forwarder quote
  • Maintain proper filing and record keeping of shipping documents
Communication & Coordination
  • Liaise with warehouse team, suppliers, and customers on delivery & collection arrangements
  • Follow up on delivery status and resolve shipment issues or delays
Requirements
  • Diploma or relevant qualification in Logistics, Supply Chain, or Business Administration
  • 2-3 years of logistics or warehouse experience
  • Basic knowledge of logistics operations and documentation
  • Knowledge of ERP systems (SAP, Oracle, etc.) / CRM platform
  • Proficient in Microsoft Office (Excel, Word, Outlook)
  • Good communication and organizational skills
  • Ability to multitask and work in a fast-paced environment
  • Performs other general warehouse duties when assigned
  • Experience working in an IT industry is a plus
  • Experience within an import/export company is a plus
  • Experience working in a bonded warehouse is a plus
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