Senior HR Executive/ Assistant Manager

• Company: Retail F&B
• Location: CBD, Central

Job Description:

1. Payroll & Benefits Management

• Oversee end-to-end payroll processing, ensuring accuracy and timeliness.
• Verify attendance, overtime, and allowance records for payroll.
• Support the administration of employee benefits.

1. Recruitment & Talent Acquisition

• Manage end-to-end recruitment for store staff, outlet managers, and corporate roles.
• Draft and post job advertisements across multiple hiring platforms and liaise with employment agencies to support recruitment needs.
• Screen resumes, conduct initial interviews, and coordinate interviews with hiring managers.
• Work closely with operations managers on manpower planning and improve hiring SOPs.

1. Compliance & Regulatory Requirements

• Ensure HR practices comply with Singapore’s Employment Act and labour regulations.
• Handle applications and renewals for regulatory requirements.
• Assist in drafting and updating HR policies and procedures.
• Maintain confidentiality of all HR-related information and data.

1. Employee Relations

• Assist in resolving staff grievances fairly and promptly.
• Provide advisory support to employees on HR and administrative matters (leave, payroll, insurance, retention).
• Work with outlet managers to improve team culture and staff retention.
• Support internal communication and staff engagement initiatives

1. HR Administration & Employee Records

• Maintain up-to-date employee records in HR databases.
• Track leave records, medical claims, attendance, and scheduling.
• Maintain training SOPs and employee handbooks.

1. Onboarding & Offboarding

• Coordinate onboarding processes, including orientation, documentation, contracts, and certifications.
• Handle offboarding procedures, ensuring proper documentation and clearance.

1. Ad Hoc Duties

Job Requirements:

• Diploma or Degree in Human Resource Management, Business Administration, or a related field.
• Minimum 3 years of relevant HR experience, preferably in the hospitality or service industry.
• Able to communicate in Mandarin language to handle Mandarin-speaking stakeholders and documents.
• Hands‑on experience with payroll administration and HR systems.
• Strong knowledge of Singapore employment laws and work pass procedures.
• Proactive, hands‑on, and willing to be operational when required.
• Strong organisational skills with the ability to manage multiple priorities.
• Proficiency in Microsoft Office applications.

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