Desktop Maintenance Service - ref. g04571223

Information:

• Location: 18 Tai Seng Street #09-09 Singapore 539775
• Interview: Team Lead from China
• Interview Process: 1 rounds & 1 – HR
• Salary range: Basic + AWS

• Software Maintenance: Installation, inspection, and troubleshooting of IT equipment operating systems (Windows/Linux/macOS), office software, tools, and application software.
• Hardware Maintenance: Routine inspection and troubleshooting of company IT equipment, including fault detection, parts replacement, and equipment repair.
• Network Maintenance: Management of company access layer and desktop network operations, including on-site inspection of network equipment, monitoring, network fault assistance, and temporary office network cabling.
• Meeting System Maintenance: Management of company meeting systems, primarily responsible for general fault handling and hardware fault reporting.
• Assset Management: Management of company-related assets, including inspection, distribution, recovery, and inventory operations.
• IT Service Desk: Handling online and offline IT service desk tickets, following up on processing, and optimizing the service knowledge base.
• Public Cloud Maintenance: Resource lifecycle management at the IAAS layer for public clouds like AWS and Azure, with DevOps development capabilities and routine troubleshooting skills (preferred).
• Ad-hoc Tasks: Assisting with temporary tasks assigned by the department.

Requirements:

• Diploma or higher in Computer Science or related field, with at least 3 years of IT desktop support experience. Familiarity with the working principles and internal structure of computer hardware, such as printers.
• Proficient in common operations and troubleshooting skills for computer operating systems (Windows, MAC, Linux).
• Skilled in the installation and troubleshooting of common office software such as Microsoft Office.
• Strong service awareness and sense of responsibility, with good communication and coordination skills.
• Basic daily communication skills in both English and Chinese.
• Experience in network maintenance and relevant certifications.
• AWS and Azure engineer certifications are a plus.
• Experience in IT service support for medium to large global enterprises is preferred.

HOW TO APPLY:

1. Reasons for leaving ALL your employment
2. Current and/or last drawn monthly salary (please provide breakdown)
3. Expected monthly salary
4. Availability

We regret only shortlisted candidates will be notified.

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Career International - FOS Pte Ltd

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