Customer Service Executive

About the role

This is a full-time Customer Service Executive position at Min Seng Auto Pte Ltd, located in Macpherson, Central Region. As a Customer Service Executive, you will be responsible for providing exceptional customer support and managing all customer enquiries and requests efficiently.

1. Responding to incoming calls or emails for sales & support inquiries pertaining to the company’s product lines in a timely and professional manner
2. Prepare quotations, sales orders, purchase orders, invoices and packing list
3. Track customer's orders and schedule delivery when required
4. Providing administrative support to the sales and operations teams as needed
5. Collaborating with cross-functional teams to ensure a seamless customer experience

1. At least 2 years of experience in a customer service or client-facing role
2. Excellent communication and interpersonal skills, with the ability to provide a high level of customer service
3. Proficient in using computer systems and Microsoft software (EXCEL, WORD, TEAMS)
4. A team player with a positive, proactive, and adaptable attitude

What we offer

At Min Seng Auto Pte Ltd, we are committed to providing our employees with a supportive and rewarding work environment. Some of the benefits you can enjoy include:

1. Competitive salary
2. Medical reimbursement
3. Alternate Saturday work week

If you are excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.