IT Executive (Infrastructure + Server system support) - EH03 - Geylang

IT Executive

Working Location: Admiralty

Job Scope:

1. IT Infrastructure Support

• Maintain and troubleshoot hardware (PCs, printers, barcode scanners, etc.)
• Support network infrastructure: LAN/WAN, switches, routers, Wi-Fi
• Ensure servers and data storage are running smoothly (file servers, domain controllers)

1. System Administration

• Manage user accounts, email, Active Directory, file permissions
• Monitor IT security (antivirus, firewalls, data protection policies)
• Perform regular backups and ensure disaster recovery plans are in place

1. Manufacturing/Production System Support

• Provide technical support for MES (Manufacturing Execution Systems), ERP, or factory-specific systems
• Troubleshoot machine-PC communication issues (e.g., PLCs, IoT devices)
• Ensure system uptime to minimize production downtime

1. Software & Application Support

• Install, configure, and maintain standard and custom software
• Provide technical support to end-users
• Liaise with software vendors for updates, bugs, or new implementations

1. IT Policies and Compliance

• Implement and enforce IT policies, data protection, and access control
• Support ISO/IEC 27001 or other relevant compliance needs if applicable

1. User Support & Training

• Act as the first point of contact for IT-related issues
• Provide training or guidance to staff on using systems or software

1. Reporting & Documentation

• Maintain IT asset inventory
• Prepare incident reports, maintenance logs, and update manuals
• Support audits and provide technical documentation

• Diploma or Degree in Information Technology, Computer Science, Engineering, or related field
• 1–3 years of experience in IT support, networking, or systems administration
• Experience in a manufacturing or factory environment is a plus
• Knowledge of:Windows OS (client & server)

• Familiarity with:ERP/MES systems

• Willing to learn and adapt to new systems or factory technologies
• Willing to do on-site support in production areas
• May require after-hours or weekend support during downtime or system issues

✅Interested personnel kindly send your CV to WhatsApp: https://wa.me/65 88567364(Ethan)

The Supreme HR Advisory Pte Ltd | EA No: 14C7279