Competency Development Program Manager - Toa Payoh

You will play a key role in designing, promoting, and managing innovative traineeship programs aimed at addressing the growing technical talent gap. You will lead initiatives that build future-ready skill sets across key technology areas and strengthen our ecosystem by cultivating both internal and external competencies.

Role and responsibilities:

1. Business Development and Growth

• Develop and execute strategies to grow the Training Academy as a commercial and strategic business unit.
• Promote and position the traineeship and training programs to industry partners as a solution to build internal competencies and address talent gaps.
• Identify new markets and partnership opportunities to expand the Academy’s reach and impact.
• Build strong relationships with clients and stakeholders to secure program sponsorships, training engagements, and employment pathways for trainees.

1. Program Management

• Lead the design and delivery of end-to-end training and talent programs, ensuring alignment with client goals, timelines, and business objectives.
• Manage day-to-day operations of the academy, including scheduling, resource planning, budget oversight, and quality control.
• Track and report on key performance metrics such as placement outcomes, client satisfaction, and revenue growth.
• Continuously improve program offerings to stay relevant to industry needs and evolving technologies.

1. Trainee Engagement and Support

• Oversee the recruitment, onboarding, and development of trainees, ensuring a high-quality experience and successful career transitions.
• Provide leadership and guidance to trainees throughout their learning journey, working closely with trainers, mentors, and hiring partners.
• Monitor trainee progress and address challenges proactively to support successful outcomes.

1. Curriculum and Program Development

• Design and implement competency-based learning pathways focused on in-demand technical skills and industry requirements.
• Collaborate with subject matter experts and partners to create relevant, up-to-date training content.
• Ensure the academy’s curriculum remains adaptive to changing workforce trends and technology developments.

1. Data-Driven Strategy

• Use data and insights to assess program performance, identify trends, and guide strategic decisions.
• Provide regular reports and recommendations to senior management to drive continuous improvement and impact.

1. Stakeholder and Relationship Management

• Act as a key point of contact for client stakeholders, including HR leaders, business managers, and executives.
• Build trust and maintain strong working relationships to support long-term collaboration and client retention.

1. Internal Collaboration

• Work closely with internal teams—including consultants, trainers, analysts, and business development staff—to deliver integrated, high-quality solutions.
• Contribute to knowledge sharing and capability building within the team.

1. Thought Leadership

• Stay informed on industry and workforce trends, emerging technologies, and evolving training models.
• Contribute to content development, speaking engagements, or advisory initiatives that position the Training Academy as a thought leader in technical talent development.

Skills required:

• Excellent organizational and project management abilities.
• Exceptional communication and presentation skills, with the ability to influence and persuade stakeholders at all levels.
• Ability to work independently and as part of a team.
• Ability to generate innovative ideas and creative solutions to marketing challenges.
• Strong consulting and client management skills with the ability to build rapport and credibility with senior leaders
• Proven experience in leading transformational change initiatives and managing complex projects.
• Excellent problem-solving and analytical skills, with the ability to translate data into actionable insights.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite and experience with HRIS and talent management systems.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A collaborative and supportive work environment.
• The opportunity to work with leading organizations and make a significant impact on their talent and transformation strategies.