Admissions Assistant (Nursing Home - Hougang) - Bukit Merah

apartmentTHE LENTOR RESIDENCE PTE LTD placeBukit Merah descriptionPermanent calendar_month 

We are seeking an experienced Admissions Assistant for our upcoming nursing home in Hougang, scheduled to begin operations in early 2026. Initially, you will be required to start at our current branch in Macpherson by the end of 2025.

Roles & Responsibilities:

  • First contact for applicants, answer phone calls and reply email queries.
  • Assist in admissions and discharge processes.
  • Keep proper records of resident’s / client’s file, ensure completion of forms and data are updated in a timely and accurate manner.
  • Conduct financial Means Test and determine the subsidy quantum.
  • Liaise with resident’s / client’s NOK or guarantor regarding subsidy, billing, and charges.
  • Update ILTC portal on required information.
  • Assist in preparation of monthly reports.
  • Debt management, remind clients on due payments and outstanding balance.
  • Contribute and ensure that the department meet its KPIs.

Requirements:

  • GCE O Level or equivalent
  • at least 2 years of relevant work experience
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