Changi Shopping Concierge [Changi Airport]

Love shopping? Join us at the World’s Best Airport and help travelers find exactly what they’re looking for while ensuring a rewarding shopping experience!

Information:

• Comprehensive training and uniform supplied
• 4 Days Work, 2 Days Off
• AM shift: 8am to 5:30pm , PM shift: 12:30pm to 10pm
• With attractive allowances!

Key Responsibilities:

• Manage concierge duties efficiently to enhance the overall guest experience
• Assist guests with wayfinding throughout the airport premises
• Offer personalized shopping recommendations based on guest preferences
• Provide detailed information on brands and product offerings
• Inform passengers of current promotions and special deals
• Respond promptly and professionally to retail inquiries from passengers
• Communicate with passengers through in-person, message, video, and live chat interactions
• Ensure a personalized and enjoyable shopping experience for all passengers
• Deliver exceptional customer service across all engagements
• Perform additional ad-hoc tasks as needed to ensure smooth concierge operations

Key Requirements:

• Minimum GCE O Level with 1 to 2 years of experience in customer service or retail
• Strong team player, adaptable to fast-paced environments
• Willingness to work rotating shifts, including weekends, public holidays

We regret to inform, only shortlisted candidates shall be contacted.

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EA License No: 90C3494 | EA Personnel No: R21100082 | EA Personnel Name: Mavis Goh En Qi