Shipping Officer (Air & Sea)

• Prepare and manage all relevant documentation for sea & air freight shipments, including shipping instructions, customs documents, letter of credit and any other necessary paperwork.
• Arrange timely collections / dispatch according to customer’s request.
• Monitor the progress of sea & air freight shipments in real-time, providing regular updates to stakeholders. Address any delays or issues promptly and take corrective actions and pre-alerts to customers.
• Ensure timely billing and accuracy of the invoices.
• Attend and responds on customer’s inquiries.
• Maintain open and effective communication with customers regarding shipment status, delays, and any relevant updates. Provide excellent customer service by addressing inquiries and concerns promptly.

Job Requirements:

• Candidate must possess at least "O" Level.
• Minimum 1 year of relevant experience in shipping industry.
• With good knowledge in import and export ocean shipment.
• Knowledge of Letter of Credit Documentations, incoterms, Singapore shipping procedures & freight forwarding experience.
• Knowledge of using PortNet, TradeNet and Invoicing.
• Good interpersonal, communication and analytical skills.
• Able to work as a team player, pro-active, self-motivated and high sense of responsibility.
• Motivated individual and possesses good planning and follow-up skills.
• Able to handle high volume of workload in a fast-paced environment.
• Creative problem-solving skills.
• Immediate Starter will be an added advantage.
• People with disabilities are welcome to apply.
• Ability to work overtime (if required)

Work arrangement: 5 Days (Mon to Fri) / 8am to 5.45pm