Customer Service Officer (Call Centre I Bank)

apartmentAdecco placeBukit Merah descriptionTemporary calendar_month25/1/26

The Opportunity

This is an exciting opportunity to work for one of the leading banks.
It is an opportunity for an experienced Customer Service Officer to join their team

MNC|Bank

The Job

Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
Ability to understand customers' needs and provide appropriate solutions and attention
Identify cross-sell opportunities during customer interaction
Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
Solicit customers' feedback and identify problem trends for improvement actions

The Talent

No experience required
Prior experience in call centres or customer service is highly preferred
Comfortable to be in a call centre role
Committed and focused
Strong communication skills
Adaptable and a fast learner
Strong customer centricity
Must be comfortable with shift work and weekends

Next Steps

Drop your resume and contact us to follow-up, or send your resume to [email protected]
Email Topic: Customer Service Officer
Only shortlisted candidates will be contacted

Wu Yue Shan
EA License No: 91C2918

Personnel Registration Number: R25138923

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