Card Product Manager - StraitsX
About the Role
We are looking for a Product Manager to join our Cards team. This role covers the full breadth of our card issuance stack, spanning fraud prevention, network mandate readiness, vendor management, and processor integrations.
The role requires operating across business, product, and technical domains. This includes writing PRDs, coordinating with payment networks on upcoming requirements, working with engineers on detection logic and authentication flows, and keeping third-party integrations running smoothly.
This position is part of a lean team building card issuing infrastructure across international markets. The team moves fast but cares deeply about getting the details right, because every aspect of a card transaction makes up the user experience.
What You Will Do- Strengthen card security by partnering with Fraud teams on transaction monitoring, velocity checks, disputes, and chargeback workflows.
- Advance fraud detection capabilities by collaborating with Engineering and Data teams on real-time monitoring, anomaly detection, and merchant risk insights.
- Own sanctions screening processes for card transactions and merchant onboarding, ensuring effective rule management and regulatory reporting.
- Lead network mandate readiness by translating Visa and Mastercard requirements into clear product and engineering deliverables.
- Optimize authentication and security flows by managing 3DS requirements, vendor coordination, and challenge rate performance.
- Manage and scale the card ecosystem by overseeing relationships with processors, fraud tools, tokenization platforms, and other key vendors.
- Drive product performance and delivery by defining metrics, writing clear product specifications, and aligning engineering, operations, and business teams on priorities.
- 3+ years of Product Management experience in fintech, banking, or financial services, ideally within cards, payments, or related infrastructure.
- Strong understanding of the card transaction lifecycle, including authorization, clearing, settlement, and chargebacks; familiarity with ISO 8583 is a plus.
- Experience working with payment networks such as Visa and Mastercard on mandates, integrations, or program management.
- Technically confident communicator who can engage with engineers on APIs, data flows, and system architecture.
- Proven track record of delivering products, navigating ambiguity, and driving initiatives from concept through launch.
- Excellent prioritization and communication skills, with the ability to manage multiple workstreams and collaborate across teams and time zones.
- Comfortable in fast-paced environments, with bonus points for experience in EMV, tokenization, 3DS, fraud/disputes, PCI DSS, APAC markets, or digital assets.