Customer Service Officer (Baggage Storage) #Airport
Smarte Carte Changi Full-time
Duties
*6 days work week*
- Attend to customer inquiries and provide excellent customer service experience
- Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services
- Perform opening and closing settlement for POS and BSS for daily cash reconciliation
- Perform bag wrapping service and upselling of baggage services or products
- Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP)
- Conduct bag search in accordance to SOP and ensure compliance to security standards dictated by the management and Airport police
- Responsible for store cleanliness and image
- Any other duties as assigned by management
- Familiarity with POS system will be on an added advantage
- Good interpersonal and communication skills
- Team player
- Ability to converse in basic English
- Able to obtain an Airport Pass (Airside).
- Able to carry up to 25kg luggage
*6 days work week*
- Shifts available (Fixed Shift):
Morning: 6.50am - 3.10pm
Afternoon: 2.40pm - 11pmNight: 10.45pm - 7.05am
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