Deputy head of client services, employee benefits

placeSingapore River calendar_month 

about the company

Our client, one of the reputable life insurance companies in Singapore.

about the job

In this position as a Deputy Head of Client Services for the Employee Benefits team, you will be expected to manage and oversee the operation team and work alongside with the new business and renewal team to ensure retention and consistent communication and quality.

You will be required to track billings and policy issuance for new/renewals and work closely with internal and external stakeholders such as intermediaries. The ideal incumbent needs to have strong understanding on invoicing preparation and strong analytical skills to analyse reports and present presentations to management promptly.

The successful candidate should have strong leadership experience and be comfortable in providing training or mentoring of the operation team on updates such as regulatory updates, new products and insurance trends.

** Office is located within walking distance from MRT
** Offers hybrid work arrangement and excellent benefits

** Good work life balance and great culture ...

** Offers comptitive salary, benefits, bonuses and insurance coverageskills & experience required
  • 8+ years of experience in group insurance / employee benefits operation
  • Proven track record and ability to manage process in operation team
  • Demonstrate ability to communicate and interact with internal and external stakeholders
  • Strong leadership skills and ability to develop and lead team members to work together
  • Involvement in projects management such as system enhancement, process improvement

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609 | R1325349

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer.

Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

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  • experience
8 years
  • skills
client services, group operation lead, employee benefits, employee benefits, group insurance, life insurance, policy support, policy servicing, team manager
  • qualifications
associate diploma/degree
  • education

Associate Degree/Diploma

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