[ref. d86719917] Exhibition Operations Assistant (Intern & Part-Time) - Geylang
Company Overview
Groundseesaw Singapore is a media art exhibition space operated by MEDIA&ART, a leading content production company established in 2014. Renowned for its innovative exhibitions that merge art and culture, MEDIA&ART also operates GROUNDSEESAW, a permanent cultural platform and art space based in Seoul, Korea.
With strong production capabilities and rapid growth, MEDIA&ART has secured S$10 million in Series A funding and a cumulative project financing of S$15 million. With support from the Singapore Tourism Board (STB), we proudly launched GROUNDSEESAW SINGAPORE to introduce immersive media exhibitions to a global audience.
Location
600 North Bridge Road #03-01/10 Parkview Square, Singapore 188778
Exhibition Opening Hours
Monday to Sunday: 10:00 AM – 7:00 PM- 1. FULL-TIME INTERNSHIP POSITION (Starting from August)
Salaries are paid between the 1st and 7th of each month (depending on the bank). For Singaporeans, the amount will be issued after CPF deductions.
Minimum Commitment: 3 months (extension possible based on performance and mutual agreement)
Job Responsibilities (Internship)- Oversee daily exhibition operations, including opening/closing procedures, front-of-house setup, and visitor engagement
- Provide frontline support across ticketing, merchandise sales, and general customer service touchpoints
- Monitor exhibition spaces to identify and escalate technical issues or visitor-related concerns
- Coordinate with vendors and contractors for basic maintenance or support
- Perform administrative tasks such as quotation requests, data entry, and internal coordination
- Contribute to the development of operational manuals and internal documentation
- Learn and apply media art exhibition protocols, safety procedures, and crowd management techniques
- Open to Singapore Citizens, and Student Pass holders (Has to be valid for at least the next 3 month)
- Fresh graduates are welcome
- Previous experience in customer service, exhibitions, or events is a plus
- Basic understanding of exhibition flow and visitor circulation required
- Familiarity with design tools for layout/visuals is advantageous
- Strong organizational and multitasking skills
- Excellent interpersonal and communication abilities
- Proficient in English (Chinese proficiency preferred)
- 5 days per week based on roster, including weekends and public holidays
- 9.5 hours/day including 1-hour lunch break
- Working hours between 9:00 AM – 7:30 PM
- Off-in-lieu for work on public holidays
- 2. PART-TIME STAFF POSITION
Public Holidays: Paid at 2x rate
Salaries are paid between the 1st and 7th of each month (depending on the bank). For Singaporeans, the amount will be issued after CPF deductions.
Minimum Commitment: 16 hours/weekShift Options: 4-hour, 6-hour, or 8-hour shifts
Working Hours: 9:45 AM – 7:30 PM
Roster: Monthly schedule based on your submitted availability
Job Responsibilities (Part-Time)
Ticketing Operations- Assist visitors with check-in and entry guidance
- Verify reservations, inform of entry times/guidelines
- Handle on-site payments, refunds, and inquiries
- Manage final entry and session coordination
- Guide safe and smooth visitor flow
- Control re-entry and monitor crowded areas
- Enforce exhibition rules (e.g., no flash, no loud noise)
- Respond to emergencies and report incidents immediately
- Process product sales and payments
- Explain exchange and refund policies
- Organize and display stock upon delivery
- Offer customer support and gift wrapping services
- Open to Singapore Citizens
- Prior customer service or event experience is a plus
- Fresh graduates are welcome
- Excellent communication and interpersonal skills
- Strong multitasking ability and reliability
- Willingness to work weekends and public holidays
- Proficient in English (Chinese proficiency preferred)
- Familiarity with basic health and safety protocols
- Indoor, on-site duties
- Adherence to safety and cleanliness protocols
- Uniform jacket provided
- Required dress code: plain black or white top, long dark pants (no skirts, shorts, or sweatpants)
Should you have any further questions, we will be happy to address them during the interview.
We look forward to receiving your application.Please indicate clearly whether you are applying for the Part-Time or Full-Time Internship role.