IT Business Analyst - Toa Payoh
APAR TECHNOLOGIES PTE. LTD. Toa Payoh
Key Responsibilities
- Tenant Enquiry & Requirement Handling – Manage and respond to tenant enquiries, clarify requirements, and provide accurate product and service information.
- Briefing & Onboarding – Conduct onboarding briefings for tenants to ensure they understand processes, systems, and services.
- Onboarding Monitoring & Handling – Track onboarding progress, resolve issues, and ensure successful integration of tenants into our ecosystem.
- Tenant Journey Monitoring – Monitor and assess tenants’ experience to identify areas for improvement.
- User Satisfaction Survey Management – Plan, execute, and analyse user satisfaction surveys to gather actionable insights.
- Tenant Feedback Monitoring & Handling – Collect, review, and address tenant feedback promptly, escalate issues as needed, and implement improvements.
- Bachelor’s degree in information technology or related discipline
- 2+ years of experience as a Business Analyst, preferably in IT or cloud-related projects
- Proficiency in business process modelling and analysis techniques
- Excellent communication and presentation skills
Company EA License: 11C4879
Toa Payoh
objectives of the new business requirements are well defined
• Performing systematic business analysis
• Validating business requirements to align with business/operations needs as well as IT architecture and security standards.
• Designing functional...
APAR TECHNOLOGIES PTE. LTD.Geylang, 4 km from Toa Payoh
feedback promptly, escalate issues as needed, and implement improvements.
Qualifications
• Bachelor’s degree in information technology or related discipline
• 2+ years of experience as a Business Analyst, preferably in IT or cloud-related projects...
SynapxeToa Payoh
Position Overview
The Business Analyst’s key role is to serve as a single point of contact for ensuring smooth operations of the IT systems that are used by the various business divisions. This includes defining and developing technology renewal...