Sales / Senior Sales Manager - Toa Payoh

You will be responsible for generating new accounts and retaining assigned segments through various sales activities, both in person and virtually (e.g., face-to-face sales calls, phone calls, entertainment, site inspections, etc.).

Strategic Responsibilities/ Duties:

• Achieve revenue goals for the property, ensuring competitiveness within the market and meeting the set budget targets.
• Develop and secure new major accounts, while managing and requalifying existing accounts.
• Monitor competitor activity, including product and rate changes, and provide regular updates to the team.
• Assist in developing and implementing the business plan by contributing valuable market insights and client feedback.
• Collaborate with the catering and events team to plan and execute group business successfully.
• Oversee the management of the hotel’s ASEM and Opera databases, ensuring they are up-to-date, accurate, and useful for management purposes.
• Manage the annual RFP process to maximize local RFP submissions and increase account engagement.
• Foster relationships with new and existing accounts to ensure the hotel captures its fair share of citywide business.
• Conduct site inspections and meetings with potential clients to showcase hotel offerings.
• Execute a comprehensive sales call plan and ensure regular reporting of results, with a goal of achieving at least 20 sales activities per week.
• Ensure that weekly sales plans, activity reports, and month-end reports are submitted on time and that all filing systems (both electronic and paper) remain current.
• Handle administrative tasks, including responding to emails, preparing proposals, and sending contracts.
• Adhere to departmental policies and procedures.
• Represent the hotel at networking events and business travel functions, and attend trade shows as needed.
• Be prepared to take on job reassignment in other departments or sections, if requested by management.
• Perform other related duties and special projects as assigned.
• Proficient in Agency 360, Demand 360, Lighthouse, ASEM, Cvent, Lanyon, Sabre, and Duetto.

Key Skills and Requirements:

• Sales Expertise & Industry Knowledge: Proven experience in hospitality sales, with a deep understanding of the sales cycle, corporate account management, and current industry trends (both local and international).
• Strategic & Analytical Skills: Ability to identify future sales needs, trends, and opportunities for strategic planning, along with strong analytical capabilities to drive decisions.
• Self-Motivation & Leadership: Highly self-driven with the ability to inspire and motivate others, fostering a collaborative team environment.
• Communication & Collaboration: Excellent communication skills with both internal teams and senior management, ensuring effective collaboration across departments.
• Technical Proficiency: Skilled in using industry tools and software like MS Office, ADVANCE, Opera, and others, with a solid understanding of basic revenue management principles.