Retail Operations Manager (Pop-Up & Retail Experience) - Toa Payoh

Job Summary

As we embark on a new business venture, we are seeking a proactive and results-driven individual who is excited about building and growing the brand alongside us.

Job Description

What You Will Achieve:

• Lead operational team establishment and oversee all store-related activities, including coordinating site selection, renovation, and timely store openings.
• Formulate and implement sales targets while taking full responsibility for achieving revenue goals, controlling operational costs, managing mall discounts, and maximizing profitability. Provide strategic direction to enhance store operations, quality, and overall efficiency.
• Analyze operational data to identify growth opportunities, troubleshoot challenges, and make data-driven decisions.
• Collaborate with marketing teams to develop and execute regional marketing plans and promotional campaigns.
• Oversee daily store operations, managing, guiding, training, and evaluating the performance of team members.

What You Will Need:

• Bachelor’s degree in any discipline.
• Minimum of 5 years of experience in retail management, preferably in large-scale chain operations.
• Proven track record in brand-side operations management, ideally with a history of handling annual sales exceeding USD 10 million.
• Strong hands-on operational experience combined with a strategic, systems-oriented approach to business management.
• Exceptional analytical skills and the ability to interpret complex data to drive actionable insights.
• Demonstrated leadership in team management, risk control, and talent development.
• Proficiency in both English and Chinese is a strong plus.

Why Join Us?

If you’re a hands-on leader who thrives in a fast-paced, entrepreneurial environment, we’d love to hear from you.