Concierge Executive @ Marine Parade #1105
Are you passionate about providing exceptional customer service and creating memorable experiences? Join our team as a Retail Customer Service Associate ! If you thrive in a fast-paced environment and enjoy helping others, this is a great opportunity to make a lasting impact
Key Responsibilities:
- Provide professional assistance to shoppers and tenants, ensuring excellent service and addressing inquiries promptly
- Assist with administrative tasks related to gift redemptions, mall promotions, and gift voucher sales
- Offer directional support to shoppers and tourists
- Handle complaints and suggestions
- Manage and update the database daily
- Administer written and verbal feedback from the desk
- Respond to incoming calls and inquiries
- Perform other ad-hoc duties as assigned
Key Requirements:
- Min GCE "N" Levels
- Good communication and interpersonal skills
- Able to work in a fast pace and challenging environment
- Able to work on Weekends and Public Holidays
What's in for you:
- Comprehensive training provided
- Attractive employee benefits
We regret to inform, only shortlisted candidates shall be contacted.
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EA License No: 90C3494 | EA Personnel No: R21102746 | EA Personnel Name: Tay Hui Huang