Spa therapist

Job Description:

• Provide a full range of spa and wellness services to clients, including body massages, facials, aromatherapy treatments, and other beauty therapies according to established protocols.
• Conduct thorough consultations with clients to understand their needs, health conditions, and treatment goals, then recommend suitable services and aftercare advice.
• Maintain high standards of hygiene and sanitation in the treatment rooms, spa equipment, and work areas at all times, in compliance with local health and safety regulations.
• Perform pre- and post-treatment care for clients, including explaining treatment processes, aftercare instructions, and product recommendations to enhance treatment effectiveness.
• Build positive relationships with clients, ensure a comfortable and relaxing experience, and encourage repeat visits and referrals.
• Manage client records, including treatment history, preferences, and progress, in a confidential and organized manner.
• Assist with inventory management of spa products and supplies, and ensure adequate stock levels.
• Adhere to the spa’s customer service standards, policies, and procedures at all times.

Job Requirements:

• Minimum of 1 year of hands-on experience as a Spa Therapist in a professional spa, wellness centre, or hotel environment (preferred).
• Possess relevant certifications or qualifications in spa therapy, massage therapy, or beauty treatments (recognized by local authorities is a plus).
• Proficient in various massage techniques (Swedish, deep tissue, aromatherapy, etc.) and facial treatments.
• Strong communication skills in English; basic conversational Mandarin is an advantage to cater to local and international clients.
• Able to work flexible hours, including weekends, public holidays, and shift work as required.
• Passionate about wellness, beauty, and holistic health, with a genuine desire to help clients achieve their relaxation and skincare goals.
• Physically fit to perform treatments for extended periods, with a professional, friendly, and approachable demeanour.