Sales Support / Customer Service Executive (Freight Forwarding) - Geylang
The Supreme HR Advisory Geylang Full-time
Sales Support / Customer Service Executive (Freight forwarding)
5 days, 9am- 5.30pm
Address: UE Square Singapore 239920 (Fort Canning)Salary: $3000 -$4000
Job scope:
- Attend to client and overseas offices/agents as well as handle sea/air/land import and export enquiries
- Source and maintain rates from hauliers, shipping lines, overseas agents/offices and subcontractors
- Coordinate and follow up of shipment arrangement (air freight/sea freight/trucking), which includes but not limited to:
- Work closely with sales personnel
- Prepare quotation and carry out rates negotiations with shipping lines/ co-loader, etc
- Check/ compare on the most economical of shipping documents
- Responsible for documentation of shipping documents
- Ensure all parties are kept informed on progress of shipment (collected/ shipped/ arrived/ etc)
- Issue job sheets based on selling/ costs agreed
- Check and verify incoming, job-related invoices which will be handover to finance department for further processing
- Working with Finance and Business Development team on payment issues/job-related invoices and follow up on payment with clients
- Support the sales strategy, development of new business as well as coordination of Business Development shipments and existing business penetration
- Generate reports on quotes’ success and failure rates complete with clients’ and subcontractors’ feedback
Requirements:
- At least 3 years of relevant experience in the freight forwarding industry
- Very good proficiency with Microsoft Office Tools (Word, Excel etc.)
CHEONG YEAT LONG | R25145358
The Supreme HR Advisory Pte Ltd | EA 14C7279
Geylang
Company background:
Established for more than 12 years, a Singapore finance enterprise, with its own office building in Singapore, involved in payment solutions and fund management for China market. Require Customer Service Executive.
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Job summary:
• Permanent role - Customer Service Executive (Seafreight)
• Basic up to $3800
• Entitled AWS + VB
• 5.5 Days, office hour
• Working location at East region
• Company transport is provided (Designated pickup point)
Job scope...