Logistics Operations Executive

• Location: Great World City Office Tower, Singapore
• Type: Permanent (Full-Time)/On-site
• Department: Operations
• Salary: SGD 3,000 – 4,500 per month (commensurate with experience)

ABOUT LALCO TRADING

We partner with suppliers and buyers across the world to ensure reliable supply chains and high standards of trade excellence.

ROLE OVERVIEW

We are looking for a detail-oriented and proactive Logistics Operations Executive to join our team at our Great World City office. This role is central to ensuring the smooth execution of our order fulfillment and logistics operations, working closely with 3PL providers, freight forwarders, and internal stakeholders to maintain operational efficiency in a fast-paced commodity trading environment.

• Manage end-to-end order processing and fulfillment, ensuring accurate and timely dispatch of customer orders
• Coordinate with 3PL warehouses to streamline picking, packing, and shipment arrangements, improving on-time delivery performance
• Monitor and maintain inventory levels, reducing stock discrepancies and ensuring sufficient stock availability to support order fulfillment
• Track and follow up on shipments, proactively resolving delays and improving delivery lead times to meet customer deadlines
• Prepare and verify shipping documentation (e.g., invoices, packing lists, delivery orders) with high accuracy, minimizing documentation errors
• Act as the key liaison between internal teams and external partners (e.g., 3PL providers, freight forwarders, couriers) to ensure smooth operations
• Investigate and resolve logistics issues (e.g., damaged goods, short/over shipments), improving overall customer satisfaction
• Maintain accurate data in inventory systems, ensuring real-time visibility of stock and order status
• Support cycle counts and stock reconciliation to improve inventory accuracy
• Perform any other duties as assigned by the management

• Experience working with 3PL (third-party logistics) providers and shipment coordination is an advantage
• Knowledge of inventory management and order fulfillment processes
• Familiarity with ERP systems (e.g., SAP, Oracle, or similar) is preferred
• Strong understanding of shipping documentation (invoice, packing list, delivery order); basic export knowledge is a plus
• Proficient in Microsoft Excel and general computer applications
• Commodities industry knowledge or experience is preferred

• Strong attention to detail and accuracy in documentation and data management
• Good coordination and communication skills across internal and external stakeholders
• Ability to multitask and meet deadlines in a fast-paced environment
• Problem-solving mindset with the ability to resolve operational issues effectively
• A team player who can also work independently with minimal supervision

• Minimum GCE 'A' Level or a Diploma/Degree in Logistics, Supply Chain Management, Business Administration, or a related discipline
• 2–3 years of relevant experience in logistics, supply chain, or warehouse coordination