Junior Tech Support (3 months contract) - Geylang

Salary: $2,000 per month

Job Summary: We are looking for a Junior Tech Support to provide daily IT support for end-users, assisting in troubleshooting hardware and software issues, setting up equipment, and ensuring smooth operation of IT systems. This is a 6-month contract role suitable for individuals with basic IT knowledge and a proactive, service-oriented mindset.

Key Responsibilities:

• Provide first-level IT support for desktops, laptops, printers, and other peripherals.
• Assist in the installation and configuration of operating systems, applications, and software updates.
• Handle basic network troubleshooting (e.g., internet connectivity, IP conflicts).
• Support user onboarding/offboarding, including account setups and hardware issuance/returns.
• Maintain inventory of IT assets and ensure proper tagging and documentation.
• Log and track support requests through the internal ticketing system.
• Escalate complex issues to senior IT staff or vendors when necessary.
• Assist with basic AV and video conferencing setup as needed.
• Perform other IT administrative tasks as assigned.

Requirements:

• Nitec, Higher Nitec, or Diploma in Information Technology or related field.
• 0–2 years of experience in IT support or desktop support roles (fresh graduates welcome).
• Basic knowledge of Windows OS, MS Office, and common IT troubleshooting procedures.
• Good communication and interpersonal skills.
• Team player with a willingness to learn and take initiative.
• Able to commit to the full 3 months contract

Please note: Due to the anticipated high volume of applications, only shortlisted candidates will be contacted. All information provided will be treated with strict confidentiality and used solely for recruitment purposes.

Peoplebank Singapore Pte Ltd | EA Licence No: 08C5248