Permanent position- desktop engineer level 1 and level 2 - Toa Payoh
ITCAN PTE. LIMITED Toa Payoh
Perform End user IT Support.
Perform troubleshooting for client platform related problems
Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,investigate & provide temporary &/or permanent resolution of incidents escalated
Liaise with support vendors for maintenance, support or issues resolution
Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
Any ad-hoc duties assigned / required
ITCAN PTE. LIMITEDGeylang, 4 km from Toa Payoh
Perform End user IT Support.
Perform troubleshooting for client platform related problems
Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
investigate & provide temporary...
Private AdvertiserToa Payoh
Installation/configuration of OS and applications including in house applications
• Installation /configuration of accessories, peripherals and mobile devices
• Troubleshoot and resolve desktop incidents
• Handle printer problems at users...
ITCAN PTE. LIMITEDToa Payoh
that software, licenses and operations comply with standards.
Responsibilities
• Ability to guide the team and resolve incident escalated by Desktop Support Engineers in confirming the validity of the problem and seeking and researching for known solutions...