Mandate and Broker Control Analyst 2

The Business Area:

The Platform Control and Support function within the Global Operating Platform plays a pivotal role in governing, assessing, enabling, and supporting change across the investment operational platform. This involves ensuring that operational and regulatory controls remain robust while the business adapts to new products, processes, technologies, and market demands.

The objective of the team:

• Risk Reduction: Ensures platform stability and minimises the risk of operational incidents or regulatory breaches.
• Client Experience: Supports seamless client onboarding, smooth operational events, and high service standards.
• Efficiency: Drives process standardisation, automation, and continual improvement.

The Mandate and Broker Control team report globally to the Head of the Platform Control and Support with the regional team reporting into Head of the Platform Control and Support, Asia Pacific.

This includes coordinating events across external stakeholders: custodians, brokers, administrators, and investment managers.

Key Responsibilities:

• Act as a central point of contact between the Investment, Client Group, Legal, Compliance, Brokers, and Custodians for onboarding and change-related queries or incidents.
• Work with Legal, Compliance, Investment teams, and Operations to implement mandate amendments, strategy changes, or new product launches.

• Stakeholder management - Coordinate and manage new requests
• Demonstrate knowledge and understanding when assessing operational, regulatory and static data requirements (i.e. LEI codes, ISDAs)

• Liaise with internal Global Platform Services Onboarding team, Client Group, Legal, Compliance, external clients, investment managers, brokers, custodians, third-party administrators and other relevant stakeholders as required.

• 3–7 years’ experience in custody operations, asset transitions, fund accounting, or asset management.
• Business Technical Knowledge: Basic asset management overall knowledge with a preference for a good understanding of derivative products and more complex markets, platform operations including onboarding requirements and day to day capabilities being set up, regulatory and legal framework awareness and understanding of service catalogues and core capabilities
• Communication: Good written and verbal communication for clearly conveying information, understanding client needs and interpreting feedback from stakeholders.
• Stakeholder Engagement: Strong interpersonal skills to build rapport and nurture long-term relationships
• Attention to detail: accuracy in handling information, communications, and compliance throughout an event, reducing the risk of errors. High attention to detail and accuracy, particularly in data management, mandate data maintenance, and documentation. Proactive in identifying and implementing and maintaining operational controls and guidelines.
• Organisational Skills: The capability to manage multiple requests and events simultaneously, ensuring that tasks are prioritised and completed promptly.
• Adaptability/Flexibility: Being open to changing circumstances and able to modify approaches as necessary to meet diverse needs and priorities.
• Innovation and continuous improvement: Demonstrates a proactive approach to improvement by adopting new ideas and technologies, including artificial intelligence, coding, and emerging digital technologies such as blockchain. Seeks opportunities to enhance processes and outcomes through continuous learning and innovation.
• Degree in Finance, Accountancy, Business, or related discipline;

• Exposure to APAC markets and related regulatory/compliance frameworks.
• Broad understanding of the different Institutional Client types (e.g. Pension Schemes, Insurance, Sub Advisory, Corporates, Central Banks, Sovereign Wealth Funds)
• Familiarity with current Regulatory requirements such as : EMIR, Dodd Frank, MAS, ASIC, MiFID II, FATCA, CRS together with a good understanding of KYC and AML requirements,
• Broad understanding of the key third party operational requirements: covering Custodian, Transfer Agency, Fund Administration, Derivatives
• Strong working knowledge of MS applications: Excel, Word, PowerPoint, and ideally Client Lifecycle Management Applications
• Confidence to lead project calls and/or meetings with internal and external stakeholders

We recognise potential, whoever you are

Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background or any other protected characteristics.