Sales Support Executive

Description

Reporting to the Director of Sales, you will provide comprehensive administrative support, plan and coordinate special projects for the Sales Department.

• Assist with presentation decks, production reports or any relevant reports for Director(s).
• Vetting of contracts and verification of sales and agencies’ commissions.
• Managing executive's calendars, scheduling appointments, coordinating meetings.
• Minutes taking during meetings and follow up on action items.
• Submitting conference/business trips application for approval, manage travel plans i.e. flight/hotel/transfers/visa arrangements and conference registration.
• Prepare conference/travel files and itinerary.
• Complete submission claims for overseas travel and any corporate expenses.
• Answers phone calls, takes accurate messages and transfers telephone calls to the appropriate person in an efficient manner.
• Update new agent information into Opera.
• Assist the Corporate /MICE team on proposals, contracts and its related duties.
• To ensure all correspondences are effectively copied to relevant departments such as Group Resumes to be sent prior to group arrival, and trace dates are effectively followed up.
• Create duty roster for administrative staff and sales managers.
• Sourcing of corporate gifts and monitoring of in/out of stocks.
• Ordering of office supplies.
• Raise invoices in SAP.
• Raise complimentary forms for rooms / F&B.
• Support on on-boarding and off-boarding of employees.
• Co-ordinate on the bookings of the Sales meeting room.
• Performs other related duties as assigned.

• Minimum diploma in business administration.
• Min. 2 years of experience in similar role, preferably within hospitality, services, or travel related industry.
• Strong oral and written communication skills.
• Strong presentation, communication and interpersonal skills.
• Team player, strong organizational skills with the ability to prioritize and multi-task.
• Take responsibilities and result-oriented.
• Proficient in Microsoft Office, and hotel management systems.